cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Accounting parameters not being passed in Citrix Xenapp session

Product Name: Altalink C8170
Operating System: Other – specify OS in post

We recently installed a AltaLink C8170 MFP in our network.  Installed on Windows 10 Pro using the Xerox Universal PCL6 driver 5.733.11.0.  We have accounting turned on and enter the default account code in the configuration tab of the printer properties. No issues printing locally, but when this unit is mapped in our Citrix Xenapp session, the code is not being passed apparently and all jobs from the session fail with a reason of no accounting code supplied.  

Looking for any documentation that will help us resolve this.  Thanks.

0 Kudos
1 Reply
FreeFlow User

Re: Accounting parameters not being passed in Citrix Xenapp session

The Xerox customer tip .pdf file at the link below may be helpful.

Helpful Hints for Printing in Citrix® Using Xerox® Print Drivers 

0 Kudos