I have a WorkCentre 3315 that's admin password was not documented by the previous IT personel, What is the procedure for reseting it?
Call Xerox, supply the Serial number and the current meter read (Total impressions) and they can/would/should supply a pin code and can explain how to enter it on/at the device.
By default, all near Xerox devices are user = admin pass = 1111, so try that first after a reboot.