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CherylO-Xerox
Valued Advisor
Valued Advisor
‎05-09-2022 07:06 PM

Re: Can't Access Accounting Code Set Up on Monterey OS (Macbook Pro)

Hi kruble, 

Thank you for using the Support Forum. I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

 

Thanks,
CherylO-Xerox
Community Manager

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kruble
New Member
New Member
‎05-05-2022 01:59 PM

Can't Access Accounting Code Set Up on Monterey OS (Macbook Pro)

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Not Specified

Hello,

One of our employees has gotten a new Macbook Pro with OS Monterey. We downloaded the usual items for the Xerox driver and connected to the printer without issues. However, Xerox Features is no longer available on the printing page and we haven't been able to locate it anywhere so far. There is a spot where it says "Print with AccountID or PIN" - however we have tried every which way (printing with just AccountID, printing with just PIN, printing with both, printing with someone else's code) with that section and it only prints out the error page.

Is there a new way we're supposed to be setting up Accounting on a Macbook? 

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