Can't enter login details

[TammyL-Xerox]

Hello Dunning_Xerox

I found this article for when the you have forgotten the admin password or it's not working.  If you are still having issue's after trying these steps I suggest that you contact the support department for the UK. 

[Dunning_xerox]

Thanks Tammy.

I have tried that - can now see the "authentication" pop-up window.

However - not accepting my password details.  Either the serial number or 1111.

I must have got into the system in the first place, as I have put my correct email address into the address book!

How do I reset the password - I am in the UK.

thanks,

Nathan

[TammyL-Xerox]

Hello Dunning_xerox, 

I found this article that explains when you need to log in as an admin.   You will only get the login window if you select an option which requires Administrator Account access, a security login window appears.  Here is another article for setting up the default scan to email settings. 

If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100

[Dunning_xerox]

Hi,

I'm trying to set-up email on the above printer.  But I've fallen at the first hurdle - I can't find how to log in!

I have entered the IP address into browser.  Opened the Xerox CentreWare interface.

But there is no "log in button at the top right" - there's just blank!  So whenever I try to change anything, I just get a pop-up saying, "enter authorisation details", but it doesn't the direct me anywhere else to do so.

Does anyone know how to "force" the login button to appear?  

thanks,

Nathan