cancel
Showing results for 
Search instead for 
Did you mean: 
unc-ims
New Member
New Member

Can't get in to brand new printer, how to reset?

Product Name: Other - specify product in post
Operating System: Not Specified

I have a new C315. Has never printed a single page, never plugged into the network. I'm the only one who has ever touched this machine.

I'm trying to get network setup, but it keeps asking for username and password. During setup, I gave it the same password I use for my other 30 machines. I'm using "admin" as the login, but it never lets me in.

How do I fix this?

0 Kudos
1 Reply
unc-ims
New Member
New Member

Re: Can't get in to brand new printer, how to reset?

I Factory reset the printer, but still can't get in, either with admin - 1111 or admin - <Serial Number>

Now it says user locked out. Tempted to just pack printer up and return it.

0 Kudos