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Krl123
New Member
New Member

Can't login to web interface

Product Name: PrimeLink C9065/C9070 Printer
Operating System: Windows 10 x64

I have a Xerox® PrimeLink® C9070 that behaves strangly.
I can't login to the web interface without restarting the printer.
It prompts for login but refuses to take the credentials.
After restart it all works fine until the next day or so and i have to repeat the procedure.
I have installed the lastest firmware.

Any ideas?

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6 Replies
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Can't login to web interface

Hi,

Try to use a different browser (IE for example).

 

Gabi

Krl123
New Member
New Member

Re: Can't login to web interface

I tried Chrome, Edge and IE. 
Same issue.

 

xerox.PNG

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andymbody
Valued Contributor
Valued Contributor

Re: Can't login to web interface

 

A couple questions to get my bearings...

1. Are you trying to log into the fiery or the machine controller?

2. If fiery, is it setup to use the bios password (default) found on the fiery config sheet? Or has this password been changed?

Andy

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Krl123
New Member
New Member

Re: Can't login to web interface

Hi

We don't have a fiery. I am connection to the machine directly using the IP-address

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andymbody
Valued Contributor
Valued Contributor

Re: Can't login to web interface


You said you have the latest firmware installed. Can you provide the version number?
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Krl123
New Member
New Member

Re: Can't login to web interface

I downloaded and installed, Service Pack 85.6.63.
I had the issue prior to the upgrade

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