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Cannot acces web panel.

Product Name: Xerox Workcentre 5024
Operating System: Windows 7 x64

Hi there guys.

 

After replacing the drum cartridge with a new one, and resetting the machine as said in the manual I can no longer acces the webpanel. 

The user name is ``admin`` and password is ``1111``.

If I enter the password 1111 on the printer, I can log in, but it will not work from any web browser and any pc/laptop I have.

 

Do you guys know how can I solve this, how can I do a full factory reset? I tried searching the servic emanual but found nothing.

 

Service manual: https://easyupload.io/aukm91

 

Thank you for your help.

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Community Manager
Community Manager

Re: Cannot acces web panel.

Hello Vladislav20,

If you have done an update lately, the password may actually be the device serial number and not the 11111.

Thanks,
CathyO-Xerox
Community Manager

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Re: Cannot acces web panel.


@Vladislav20 wrote:

Hi there guys.

 

After replacing the drum cartridge with a new one, and resetting the machine as said in the manual I can no longer acces the webpanel. 

The user name is ``admin`` and password is ``1111``.

If I enter the password 1111 on the printer, I can log in, but it will not work from any web browser and any pc/laptop I have.

 

Do you guys know how can I solve this, how can I do a full factory reset? I tried searching the servic emanual but found nothing.

 

Service manual: https://easyupload.io/aukm91/

Thank you for your help.


Hello, did you solve your problem?

 

 

 

 

 

 

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Re: Cannot acces web panel.

I did not. I asked how to make a factory reset but no1 responded. I had to manually assign ip adresses to all the computers in the network so we can use the scan function (the ip adresses changed after a power shortage and that's why I needed to enter the web panel to reconfigure the pc's).

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