Thank you for using the Support Forum. A new version of XDA was released this week. Please remove the version you currently have and install the new version and see if that will fix the issue. If not then please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!