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Card Reader Authentication on Altalink Question

Operating System: Not Applicable

Hi there,

We have a number of our Altalink devices enrolled into Xerox Workplace Suite and setup with card readers so that our users must authenticate.

I've noticed that on a handful of devices, when a user authenticates to the Xerox machine using their keyfob, their full name "First Last" is displayed in the upper left corner. However on other machines, the same user will auth using the same keyfob and it will instead display their network username.

Is there a configuration option in the machine that controls what field shows up when a user authenticates via card reader?

Much thanks.

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Community Manager
Community Manager

Re: Card Reader Authentication on Altalink Question

Hi derekb, 

Thank you for using the Support Forum. Please take a look at the article for Configuring the Smart Card Authentication settings.  If this should explain the difference you are seeing and how to change the settings.  Please consider contacting your support centre for further assistance.  


Community Manager

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