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Valued Advisor
Valued Advisor

Re: Centreware Web network and functionality

Hello altermapop.


If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: CentreWare Web

Alternatively, you can visit our Contact Us page for other support options.

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Centreware Web network and functionality

Product Name: Other - specify product in post

I've set up Centreware Web on a virtual xerver.


When I connect to to the Centreware Web control panel from my computer and try to add a new printer, the firewall on the printer's subnet shows that traffic is coming from my personal computer and not from the Centreware server.


I was under the impression, or at least expecting, that all traffic would come from the Centreware server and that the web control panel is just an interface to that.    The way it seems to be operating is that traffic is routed from the client running CWW to the printer.


This means that ports that are opened for CWW to work must be opened not just for the Centreware server's IP but also for any computer that connects to it.  This seems excessive and complicated.


If we have 100 printers in 25 subnets, with each subnet having its own firewall, we not only need to open the SNMP port for a single IP but for multiple IPs?   What if a new computer comes online that wants to run CWW?  You have to modify all the firewalls again?


I've poked around the Centreware interface to see if this behavior can be changed and didn't see a way to modify it.

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