Per the solution I provided if the machine is not networked:
Due to security reasons the System Administrator password can only be modified by the System Administrator. The password can be reset by obtaining a temporary code from Xerox technical support. The temporary code must be used within the next 100 prints. After an additional 100 page count, the code is no longer valid.
You need to gather the required information and call technical support.
I had a look through the link to the webpage you kindly provided and I didn't see any reference to changing the admin password on our local (non-networked) Xerox 6400.
Thank you for using the Support Forum. Please take a look at the solution for changing the administrator password when the machine is not on the network. If this does not help please consider contacting your support centre for further assistance..
We have a Xerox 6400s which was preconfigured in our HQ before it arrived onsite. It's currently connected to an endusers laptop by a USB cable. It is not connected to a network.
I need to change the Admin password of the device as well as change the printers name.
I've logged into the printer as Admin from the touch panel and after a browse through the menus, I do not see any options which allow me to change either the current password or the printer name.
Can you tell me where in touch panel menus I can find the options to change the two options mentioned above?