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3 Replies
bamiller
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Re: Colorqube 8570dn firmware update security problems

High fan usage does not appear to have been addressed by the update. It runs on high after a job for 15+ minutes but does eventually quiet down.

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dkirk
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Re: Colorqube 8570dn firmware update security problems

A new firmware update has been released and posted to the website resolving the network issue. I cannot speak for the other problem.

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dkirk
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Re: Colorqube 8570dn firmware update security problems

I put in a ticket with Xerox about this same issue on our 8870DN printers. They've pulled the update as of this afternoon.

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bamiller
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Colorqube 8570dn firmware update security problems

Product Name: Other - specify product in post

Hi,

 

I just update to the January 8, 2014 firmware release - SER63

OS 11.26 / PS 4.63.0 / Net 43.62.01.15.2014 for the ColorQube 8570DN (2012 mfg date)

 

I have two problems with this:

 

1) After update the printer attempts to connect to ip 13.253.158.29 (Xerox) using TCP/25002. My firewall blocks this and shows constant attempts. Opening the port causes a permanent and significant increase in connections from this printer.

 

My question is what is this? I have looked throughout the configuration settings to see if something is reporting back to Xerox, but to no avail. There is no reason for the constant connection attempts that I can see or in reality accept. 

 

2) After update the printer fan remains running on high after a (1) print job and will not quiet down without pressing the sleep button on the printer. Warmup mode = Intelligent Ready, Fast Resume = off.

 

Any ideas?

 

Thanks, 

Bruce