Configure Device Based Accounting in Centreware Web (WC 5955i , 7835i , 5855)

[mustafa ayed]

Hi

I have issue with configure a Centreware Web

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i tried to configure the centerware with network accounting the result is (tracking only printing job , accessing the machine by users to use any services is not allowed )

the accounting created by centerware cannot be deployed on the machine 

only the accounting saved on the machine can be print .

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i tried with xerox standard accounting the result is ( no tracking at all by center ware (only tracked and saved on the machine even with retrieving data accounting nothing appear on the report)

, access to the machine by users to make copyis oky but no tracking by center ware

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my question , ist possible to track , manage , create , delete , users and show reported usage by xerox center ware ? wich accounting should be used with it ? any helpful topics show steps how to configure the job accounting with center ware that will be nice

Regards

Mustafa

[CherylO-Xerox]

Hello mustafa ayed,

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: CentreWare Web.

Alternatively, you can visit our Contact Us page for other support options.