Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
2 Replies
au-its
New Member
New Member
‎07-06-2023 02:34 PM

Re: Convenience Authentication

Hi klb,

Were you able to find a resolution to this? We are facing the same issue.

Thanks,

0 Kudos
Reply
TammyL-Xerox
Community Manager
Community Manager
‎11-01-2022 11:06 AM

Re: Convenience Authentication

Hello klb, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Software Specialist for more assistance. Please call 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
Reply
klb
New Member
New Member
‎10-30-2022 06:56 AM

Convenience Authentication

Product Name: AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer
Operating System: Not Specified

I have several AltaLink C8170 MFPs with card readers. Users will be logging into the printers using their ID badges. This works fine for a period of time, but the settings continue to drop the convience authentication setting, going back to just alternate control panel login and website login. I turned off the adaptive learning settings and that seemed to help but didn't completly resolve the issue. Everything else on the printer is working as we want, I just can't get this last thing to hold its settings.  Any suggestions as to what I may be missing?

0 Kudos
Reply