We use a Xerox/Equitrac setup with network accounting enabled.
We can generate reports with the printing history of each user. But it seems that the copy history is not there... How can we enable copy history?
We have 3 licences: Base License, Authentication & Print Release.
Off course we have an embedded device configured per printer in the device list of the server manager. Is this sufficient or do we need an extra license?
=> If so, if we buy that extra license, is copy tracking automatic enabled or do we need some extra configurations?
yes, but i you have installed the embed device in papercut on your port, then it should be ok
hav you enabled the logging in equitrac?
can you send some screenshots of equitrac of your configuration?
also , what did you enable on the xerox machine?
did you enable JBA/prompts/ Xerox secure access? do you need to logon to the copy function before making a copy ? otherwise tracking is not possible offcourse
The embedded device is installed below the physical device (not below the port, but aside)
How do I enable logging in Equitrac?
We use Xerox Secure Access. We have to use a badge to logon (AD user) before copying or printing so that should be ok.