I have a C8170 w/Fiery that is reporting to the Xerox Device Agent but not reporting to PrintFleet. The Fiery is up to date on software. Is there a setting or procedure that must be enabled or done to get the Fiery to pass through the information? Contacted PrintFleet and they have no information.
I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.
Thanks, CherylO-Xerox Community Manager
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