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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎09-13-2021 08:11 PM

Re: Device Does not Report to PrintFleet DCA

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
CherylO-Xerox
Community Manager

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mdetwiler@greenoffic
Frequent Member
Frequent Member
‎09-10-2021 12:51 PM

Device Does not Report to PrintFleet DCA

Product Name: AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer
Operating System: Windows 10 x64

I have a C8170 w/Fiery that is reporting to the Xerox Device Agent but not reporting to PrintFleet. The Fiery is up to date on software. Is there a setting or procedure that must be enabled or done to get the Fiery to pass through the information? Contacted PrintFleet and they have no information.

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