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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎05-27-2014 06:03 PM

Re: Does Documate 3920 email support TLS?

Hi Phil,

Thank you for using the Support Forum. Please take a look at this solution for setting up email and see if it contains the information you need.  If not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Phil
New Member
New Member
‎05-21-2014 01:38 PM

Does Documate 3920 email support TLS?

Product Name: Other - specify product in post

Just purchased a Xerox Documate 3920 scanner. I am trying to set up scan to email. Our email is hosted by Microsoft on Office365.com. I tried setting up stmp authentification to  pod51011.outlook.com first, and then stmp.office365.com with no success. The error message in either case was "no support for authentification". My understanding is Microsoft needs TLS for login. Question: does DocuMate 3920 support TLS? Is there a work around for this?

 

Appreciate any help or pointer on the subject!

 

Phil

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