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Phil New Member
New Member

Does Documate 3920 email support TLS?

Just purchased a Xerox Documate 3920 scanner. I am trying to set up scan to email. Our email is hosted by Microsoft on I tried setting up stmp authentification to first, and then with no success. The error message in either case was "no support for authentification". My understanding is Microsoft needs TLS for login. Question: does DocuMate 3920 support TLS? Is there a work around for this?


Appreciate any help or pointer on the subject!



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Community Manager CherylO-Xerox
Community Manager

Re: Does Documate 3920 email support TLS?

Hi Phil,

Thank you for using the Support Forum. Please take a look at this solution for setting up email and see if it contains the information you need.  If not please consider contacting your support centre for further assistance.

Community Manager

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