cancel
Showing results for 
Search instead for 
Did you mean: 
rdaniels2 Valued Contributor
Valued Contributor

Equitrac Support

Product Name: Nuance Output Manager
Operating System: Not Applicable

Just looking for confirmation!!

I am think I am good with reference with the working of Nuance Equitrac print management.

I was posed a question about setting up a single user ID to be able to print through Equitrac without security, but everyone else must be secured when attempting to release print jobs.

In Equitrac I couldn’t find a config setting where I could tell a device to allow a curtain user id to print with out prompting jobs to be released.

Here is what I am thinking as a work around.

I setup the main Printer / EQ port with all the security that is needed.

Setup a secondary port with the disabled security in EQ for tracking print jobs.

If anyone knows of something else, it would be great.

Randy
Please be sure to select Accept Solution and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!
0 Kudos
4 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Equitrac Support

Hi rdaniels2,

Have you taken a look at Nuance

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
rdaniels2 Valued Contributor
Valued Contributor

Re: Equitrac Support

Hey Cheryl,

I did look through the Nuance site trying to find what I was looking for, and I couldn't find anything with reference to Single User pass through printing.

I wish they had a support forum in which I would've been able to join.

For the time being, what I did was add users as delegates to an account, in which they all can release the documents for this one account.

Just personal knowledge. I don't think it would be possible, Just never know ;-)

Randy
Please be sure to select Accept Solution and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!
0 Kudos
JoeDaft Valued Member
Valued Member

Re: Equitrac Support

Why don’t you just give this user/application a direct print driver for the specific printer out with EQ?

Or a separate Direct queue through EQ which will still account for the volumes for printing only?
0 Kudos
rdaniels2 Valued Contributor
Valued Contributor

Re: Equitrac Support

Joe,

I brought these solutions up already to the client that I work for. It was a no go. Very high security. They don't want to give any opportunity for someone to be able to print freely, even if I am able to do what you suggested.

I wasted a lot of breath, trying to show the clients on how secure I could make it. When set in thier tracks, hard to change.

 

Randy
Please be sure to select Accept Solution and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!
0 Kudos