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Valued Advisor
Valued Advisor

Re: Equitrac sdr A4/ltr problem

Hello tuomas.


If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Equitrac Express. 

Alternatively, you can visit our Contact Us page for other support options.

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New Member
New Member

Equitrac sdr A4/ltr problem

Product Name: Other - specify product in post

We have equitrac express 4.2.5 with xerox and ricoh MFPs.


Releasing secure release jobs from xerox, A4 jobs are printer as Letters as they should be A4. Equitrac reports show jobs as Letters too. Only workaround for this issue is to print one job passing sdr or print one job straight to eq-port. Then xerox MFP prints jobs as A4, until machine is rebooted.


Has anyone else had this issue?



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