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CathyO-Xerox
Community Manager
Community Manager

Re: Factory reset without admin password

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Hell Lex,

Here is how to find the serial number. Also, when entering it into the password field, you must enter it case sensitive.

Thanks,
CathyO-Xerox
Community Manager

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Factory reset without admin password

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Product Name: Xerox B310 Printer
Operating System: Windows 10 x64

 Hello,

We have the Xerox B315 for a few weeks, it was working well until today. Whatever we want to do , the printer wants username and password.
We have tried with default one - admin and password: 1111 , but it doesn't work.
As we read there is another default password and that is the serial number where can we find it?
Please, tell us how to reset the printer without using the admin user name and password?

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