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ionutdaniel92
New Member
New Member

How do I reset my password?

Product Name: WorkCentre 3345
Operating System: Windows 10

Hello,

I am using a WorkCentre 3345 printer and it appears I have forgotten my login credentials. I tried the admin/ 1111 ones, as well as admin/ serial no, but it doesn't work. Can you please assist? Thank you!

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1 Reply
TammyL-Xerox
Administrator
Administrator

Re: How do I reset my password?

Hello ionutdaniel92, 

 

I searched our online knowledge base and found an article that should help you. 

 

How to change the system admin password

 

If the above link doesn't work then try the below. 

 

Reset the printer to factory default, this will clear all setting and you will need to re-establish the Wireless or Ethernet connection.

  1. Press and hold Log in then press #.
  2. Enter 1934 and press Start.
  3. Select Copier Diagnostics.
  4. Select Memory Clear.

 

  1. Press and hold Log in then press #.
  2. Enter 1934 and press Start.
  3. Select Copier Diagnostics.
  4. Select Memory Clear.
Thanks,
TammyL-Xerox
Community Manager

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