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Re: How to open port 31988 for PrinterLogic

Opening port 31988 for PrinterLogic involves configuring your network firewall to allow incoming and outgoing traffic on that specific port. PrinterLogic is a print management software that uses port 31988 for communication between its components, such as the PrinterLogic server and client devices.

Here's a step-by-step guide on how to open port 31988 for PrinterLogic:

  1. Identify the PrinterLogic server: Determine the IP address or hostname of the PrinterLogic server on your network. You'll need this information to configure the firewall.

  2. Access the network firewall: Log in to your network's firewall or router administration interface. This can usually be done by typing the router's IP address into a web browser and providing the appropriate login credentials.

  3. Locate the port forwarding settings: Look for the section in your router or firewall settings that allows you to set up port forwarding or port forwarding rules. The location of this setting may vary depending on the brand and model of your router/firewall.

  4. Create a port forwarding rule: Add a new port forwarding rule for port 31988. Provide the following information:

    • Service Name: Give the rule a descriptive name, e.g., "PrinterLogic Port 31988."
    • Port Range: Enter "31988" as both the start and end port.
    • Protocol: Select "TCP" (Transmission Control Protocol) as the protocol since PrinterLogic uses TCP for communication.
    • Local IP Address: Enter the IP address of the PrinterLogic server you identified in step 1.
  5. Save the changes: After filling in the required details, save the port forwarding rule.

  6. Test the connection: Verify that the port forwarding is working correctly by testing the connection from a client device outside your local network. You can try to connect to the PrinterLogic server using the PrinterLogic client software or a web browser (if PrinterLogic has a web interface). If the connection is successful, port 31988 is open and properly forwarded.

  7. Configure any software firewalls: If you have software firewalls installed on the PrinterLogic server or client devices, make sure to adjust their settings to allow traffic on port 31988.

  8. Ensure security: While opening port 31988 is necessary for PrinterLogic to function correctly, keep in mind the security implications of open ports. Limit access to this port to only the necessary devices and use strong passwords and authentication mechanisms for added security.

Fore reference: Thop

Please note that the exact steps and terminologies might differ based on the specific router/firewall model and software versions you are using. Always refer to the manufacturer's documentation or support resources for your specific equipment for accurate and up-to-date instructions. Additionally, opening ports on your network can pose security risks, so ensure that you understand the implications and take appropriate security measures to protect your network and data.

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New Member
New Member

Re: How to open port 31988 for PrinterLogic


Do you have way to enable port 31988? I am still finding the settings for it

Please kindly advise if you have completely configured the settings for PrinterLogic

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Community Manager
Community Manager

Re: How to open port 31988 for PrinterLogic

Hello lovelyday838,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100. 

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How to open port 31988 for PrinterLogic

Product Name: WorkCentre 7830i/7835i/7845i/7855i
Operating System: Windows 10

Hello, please could someone confirm how I can enable port 31988 for the PrinterLogic client?



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