Locked out of printer - need to reset - Xerox Phaser 3435

[jmv]

Hey guys -

I'm locked out of my printer, and I need to be able to restore it to factory defaults. I can't get in through the web interface because I'm not sure of the password and the control panel is all locked up. I work on Chile, where Xerox has not good support staff. There has to be another way to fix this issue?

Any help would be greatly appreciated.

Jorge M.

[Mitchell889923-xrx]

Hi jmv
Thank you for using the Xerox forum.

I would suggest that you review the following solution.

Solutions for : How To Perform a Software Reset

http://www.support.xerox.com/support/WCPC2128_WCPC2636_WCPC3545/support/en_US.html?objGUID=22069


If that does not resolve your issue you may consider Contact an experienced service technician at the following link: Fast Track to the Expert

[Kimzi]

Hi!

This might be a silly question, but have you tried the default login?

User name:

admin

Password:

1111

Mitchell, I think you might have linked to the wrong machine :)

Best Regards

Kimzi

--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.