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DSAIJA
New Member
New Member
‎07-20-2013 04:56 AM

Log On issue 78xx in combination with YSoft SafeQ

Product Name: Other - specify product in post

We are having the following issue on the 78xx;

 

Once a while the alternative log on function does not work properly. If the issue accurs, we can restart the MFP and it works again for a short period of time.

 

We double checked all our configurations and can not find any obstacels which may cause this issue.

 

 

 

 

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CherylO-Xerox
Valued Advisor
Valued Advisor
‎07-22-2013 03:13 PM

Re: Log On issue 78xx in combination with YSoft SafeQ

Hello DSAIJA.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 78xx. 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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