cancel
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Log On issue 78xx in combination with YSoft SafeQ

Hello DSAIJA.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 78xx

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
DSAIJA
New Member
New Member

Log On issue 78xx in combination with YSoft SafeQ

Product Name: Other - specify product in post

We are having the following issue on the 78xx;

 

Once a while the alternative log on function does not work properly. If the issue accurs, we can restart the MFP and it works again for a short period of time.

 

We double checked all our configurations and can not find any obstacels which may cause this issue.

 

 

 

 

0 Kudos