Showing results for 
Search instead for 
Did you mean: 
1 Reply
Valued Advisor
Valued Advisor

Re: Not able to upload certificate (pfx) to Phaser 3610

Hi tc_joshua dunkeson,

Thank you for using the Support Forum. Please take a look at this solution concerning managing certificates and see if this will help.  If this does not help please consider contacting your support centre for further assistance.

Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos

Not able to upload certificate (pfx) to Phaser 3610

Product Name: Other - specify product in post

I am running a Phaser 3610 and am unable to upload a pfx file to the "Upload signed certificate" option.


Steps taken:

1. Login to CentreWare Web console on the printer

2. Go to Security->SSL

3. Click on "Generate Signed Certificate" option. Used default options.

4. Restart printer

5. Go to Security->Certificate Management to confirm that the self-signed certificate was installed.

6. Confirm that "Upload Signed Certificate" is available under Security->SSL.

7. Create and export web server certificate with 2048-bit private key to a pfx file with password on internal Windows PKI server.

8. Attempt to upload the web server certificate to Security->SSL->"Upload Signed Certificate".

9. Failed with "Your request was not processed" error message.


There is no documentation regarding certificates in User Guide for Xerox Phaser 3610.




0 Kudos