cancel
Showing results for 
Search instead for 
Did you mean: 
Zudzina
New Member
New Member

Printer needs a PIN but i dont recall installing one

Product Name: Xerox B225 Multifunction Printer
Operating System: macOS 12 - Monterey

The printer at my work was functioning perfectly fine but then all of a sudden it stopped working. I can scan and copy, but it does not print through WiFi. Printer says it is connected but on my macbook air with installed version macOS 12.6 it says that the printer is offline. When i want to check the printer connection i cannot because it needs some kind of PIN. Neither I or my colleagues however dont recall installing one. Is there any solution? Some kind of default PIN? I tried to call support in my region but they are closed for whole two days.

Thank you very much, any advice would be appreciated.

 

P.S.: I turned off the printer and unplugged it from electricity but it did not work. 

0 Kudos
1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: Printer needs a PIN but i dont recall installing one

Hello there,

The password is usually the device serial number and it is Case Sensitive.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!