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2 Replies
Agency Analyst
Agency Analyst

Re: Problem with giving roles

There are a few ways to tackle this, do you have accounting configured? I would also recommend setting up  Logged-in permissions as well. If you have an account configured, you would simply put 0 for Copy and Prints in the color options, and that user would not be allowed to access color. 

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

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Community Manager
Community Manager

Re: Problem with giving roles

Hello jameswbush, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

Community Manager

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Problem with giving roles

Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 10



I have to make two roles: one that can print in colour and one that can only print in black and white. It looks like the "non-logged-in user" role is also used for users who have already logged in.

"non logged in user" roles can't print in colour.

"BN" role cannot print in colour

"Color" role can print in colour.

I gave all users the "BN" role except for two users who only have the "colour" role.

Because of this, not only can "BN" users not print in colour, but so can "colour" users!

If I give "non logged in user" permission to print in colour, both "colour users" and "BN" users will be able to print in colour.

So it looks like the "not logged in user" role also applies to users who are logged in.

I've included a few screenshots. As you can see, the permission I set for colour user should let him print in colour, but he can't.

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