yes , its indeed a verry complicated process now on versalink
you need to give the counters, they based on those counters you will get a printfile, that you can print with a small utility, then the password is resetted
You can't reset it yourself without providing Admin credentials, you will need to call Xerox and have them do it.
We changed the admin password on or Versalink C500 and now we cannot access the printer. Does anyone know how to reset the printer to factory defaults?
Solved! Go to Solution.