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LRB369
New Member
New Member

Reset Admin Password

Product Name: WorkCentre 6515
Operating System: Windows 10

We are trying to reset the Admin password on a WorkCentre 6515 but have received no support from Xerox and there isn't an option on the printer to and Reset to Factory Defaults so how do we reset the password?

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3 Replies
TammyL-Xerox
Community Manager
Community Manager

Re: Reset Admin Password

Hello LRB369, 

I found an article on how to change the admin password without having to reset back to the factory defaults. 

Thanks,
TammyL-Xerox
Community Manager

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LRB369
New Member
New Member

Re: Reset Admin Password

Hi TammyL,

Thanks for your reply. We want to reset the Admin password as we don't know the current password so your solution won't work.

Thanks,

Robert

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TammyL-Xerox
Community Manager
Community Manager

Re: Reset Admin Password

Hello LRB369, 

You will need to call into the support center @ 1-800-835-6100 for assistance on resetting the printer back to factory defaults. 

Thanks,
TammyL-Xerox
Community Manager

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