Rest Password Admin SC2020

[yqi · Accepted solution]

Hello , TammyL- Xerox

Thank you for your response and interest in the Subject

The problem was solved, when we entered the user name 1 and the password that we changed from before, we were able to enter the system administrator ..

[TammyL-Xerox · Accepted solution]

Hello yqi, 

I would recommend you contact Fuji Xerox, which is a different company, for more assistance. Please find support for the machine at FujiFilm.

[yqi]

Hello , 

How do I restore the default password for the system administrator in DocuCenter SC2020 , as I forgot the old password and I tried several attempts to enter the passwords that I remember and did not succeed,
As far as I know, after several failed attempts, the user is suspended