Hello seancurran.
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Hi,
Some devices does support secure print from SAP. The fist thing your customer SAP admin should do is to get the Xerox Device Types. You can start from here:
http://www.office.xerox.com/software-solutions/sap-device-types-for-xerox-printers/enus.html
This is valid if the customer is using the SAP to print directly from it.
Regards
Rui