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flamboley_happn New Member
New Member

Setting a CA-signed certificate for the https server kills the http server

Product Name: ColorQube 8900
Operating System: Not Applicable

My company has a CA. I want to have the https server of the printer to serve the pages over https with a certificate signed by our CA.

So I created a CSR on the printer, signed the CSR and imported the signed certificate on the printer. So far so good, the certificate appears correctly in the “CA-Signed Device Certificate(s)” tab of the Security Certificates pane of the printer settings, with the HTTPS purpose.

Then I go in Connectivity setup, HTTP, and choose the certificate I imported for https.

Then I click save.

Then I don’t have an http/https server on the printer. I assume there is a config error and it fails to boot.

I tried getting the Network logs. They’re encrypted, indeed. ………

So now I’m stuck. I’ve successfully reverted the printer config (which interestingly does not remove the certificate I created, but does change the conf of the http server to go back to using the certificate auto-generated by the printer).

Any help is welcome!

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Community Manager CherylO-Xerox
Community Manager

Re: Setting a CA-signed certificate for the https server kills the http server

Hi flamboley happn,

Thank you for using the Support Forum. Please take a look at the solutions for configuring http and how to install a digital certificate.  If these solutions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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