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FredyG
FreeFlow User
‎06-14-2021 12:35 PM

Setting up XSA on a B405 in Spanish language and special characters (ñ )

Product Name: VersaLink B405 Multifunction Printer

When traying to set up XSA on a B405 in an all spanish enviroment using special characters like " ñ " it does not work when trying to loig in on the B405 to XSA, the error message is

"it contains invalid characters"

the B405's lenguage is set to spanish, are these special characters not allowed?Screen capture special characters.png

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CathyO-Xerox
Community Manager
Community Manager
‎06-16-2021 01:31 PM

Re: Setting up XSA on a B405 in Spanish language and special characters (ñ )

Hell FredyG

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

I see that your device is part of the list of devices that require a Service Pack update. These updates deliver the latest features and solutions to keep your machines running smoothly and securely. It is recommended that all customers apply these updates to their machines. Please read this recent blog for more information and take the required actions: https://xerox.bz/3q2ty1O

Thanks,
CathyO-Xerox
Community Manager

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