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Valued Advisor
Valued Advisor

Re: Unable to upload Kerberos Certificates on a WC5325

Hi Debubagchi,

Thank you for using the Support Forum. Please take a look at the solution for Configuring the Network Authentication, this solution speaks to using Kerberos.  If this does not help please consider contacting your support centre for further assistance.

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Unable to upload Kerberos Certificates on a WC5325

Product Name: Other - specify product in post

We are trying to configure Scan to Networking on a WC5325. This feature has been activated.


The Level 2 Tech I talked to was Karen.


She had me <Create New Certificate> using 1024 bits and changed the days to remain active to 9000. I then hit apply.


I went to HTTP - SSL/TSL Communication and enabled that function, port stayed 443. Hit apply and then rebooted.


When device came back on-line I logged in as admin and <Upload Signed Certificate> button was now active.


The current issue is that we are unable to upload our Kerberos server certificate. We were able to upload the root and intermediate without any issues.


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