I see no one has responded to this post yet.So,at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797or1-800-835-6100.
Thanks, CathyO-Xerox Community Manager
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I have Xerox phaser 3635mfp my brother was using it while he still alive so now on screen it shows me the key to all options, when I press Copy it want user I'd of which I don't know the user I'd, may I have a link or kit to unlock my printer?