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HM2878
New Member
New Member
‎07-30-2020 10:07 AM

VNC access doesn't work on Docucentre

Product Name: Other - specify product in post
Operating System: Windows Server 2016 x64

Does DocuCentre support access to front panel through VNC like Toshiba printers?

I am using TightVNC which fails to connect to printer IP with error message that remote device actively refused connection.

I have enabled all protocols through device web access but no success.

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CherylO-Xerox
Community Manager
Community Manager
‎08-19-2020 04:40 PM

Re: VNC access doesn't work on Docucentre

Hi HM2878, 

Thank you for using the Support Forum. No VNC, is not available on the DocuCentre C2271.  A feature called Remote Control Panel is available on some Xerox printers but at this time none of our printers support VNC. Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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