Showing results for 
Search instead for 
Did you mean: 
New Member
New Member

Versalink C405, B405, B605 error on Chrome - The Requested operation cannot be processed

Jump to solution
Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 7 x64

We finished deploying Versalink C405, B405, B605 and a AltaLink C8045.  Updated Chrome to Version 74.0.3729.131 today and now I cannot get to any of my machines execpt for the C8045. Error - C405Error - C405

Machines are running fine, people are printing with no problems.  I just cannot get to the web interface on any of the VersaLinks.  Similar issue to this Post  only that It's not a login issue.  I have not locked out the accounts and reboots did nothing for me.  I finally broke down and decided to use IE just to test and low and behold it works.  What do you know.

Chrome Vs IEChrome Vs IE

I've used Incognito, cleared my Cache, rebooted my computer, changed the IP on the printers, set it from Static to DHCP then back to Static. Unsuccessful.   I;ve now tested on two other Win 7 machines and got the same results.  Chrome will not work and IE does.

Surprisingly (I know, I know) we also have Win XP machines and it does work on XP and Chrome but again its an older chrome as it cannot get any updates.  So maybe its a chrome update thing.

I'm currently looking to see how I can revert back the update in Chrome to test but in the meantime is anyone else having this issue?

0 Kudos