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Reproman1984 Valued Member
Valued Member

Versalink Lock screen, can it be changed?

 We have a Versalink that is locked for accounting.There is no card reader but this image and text appear when we lock the device.
Can the text be changed or can the Image be changed?
Thanks Xerox community for your support and love.

versalink.jpg

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7 Replies
Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: Versalink Lock screen, can it be changed?

There are too many scenarios to guess the right one.

Somewhere in either System or Permissions, something is set to a card-reader.

You can PM me the model number and a clone file of the device and I can try to figure it out (assuming I can get whatever model it is locally to do so)

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
Fabio Valued Advisor
Valued Advisor

Re: Versalink Lock screen, can it be changed?

i had feedback from xerox that it cannot be changed, this is at this moment not a setting anymore in the xerox secure access screens

we are also facing this issue on our customer where we are working with networking software like papercut/equitrac

that line is always the same, verry confusing for end users :(

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JoeDaft Frequent Member
Frequent Member

Re: Versalink Lock screen, can it be changed?

Fabio is there an update on lock screen?
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Fabio Valued Advisor
Valued Advisor

Re: Versalink Lock screen, can it be changed?

not that i am aware, also not in latest new spar firmware

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Reproman1984 Valued Member
Valued Member

Re: Versalink Lock screen, can it be changed?

Hi Guys,

 

It has been a while since we posted this, has anyone had any feedback from Xerox on a fix?

 

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Fabio Valued Advisor
Valued Advisor

Re: Versalink Lock screen, can it be changed?

not changed yet

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Fabio Valued Advisor
Valued Advisor

Re: Versalink Lock screen, can it be changed?

upgraded our c405 to 68.23.21 (spar release)
now lockscreen is changing to another custom text , so its working now :)
nothing about it in release notes though