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1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor
‎10-13-2017 12:40 PM

Re: WC7855 - Disk overwrite scheduled daily - machine stuck in loop

It is not, I would guess it is a hardware failure, but update the firmware, if it goes away, all is well, if it doesn't, call Xerox

 

Latest firmware is here

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Joe Arseneau
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Peterchu00
Frequent Member
Frequent Member
‎10-13-2017 11:40 AM

WC7855 - Disk overwrite scheduled daily - machine stuck in loop

Product Name: Other - specify product in post

Hi.  An end user recently implemented secure print and changed the disk overwrite schedule from weekly to daily.  The last 3 days inthe mornings they walked in and the machine is attempting to shut down and reboot (which is activity post image overwrite).  So, its locked in shut down mode, and the end user has to cold boot the machine.  It comes back online.  Is this a known bug?

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