I want to turn off my Startup Page and Banner Page in the 'Properties > Services > Printing', but it's prompting for Login ID and Password. I do not know the Login ID or Password. I don't recall assign one. I searched the forum and have tried 'admin' / '1111' but it doesn't work. I tried my local Windows Login / Password but it doesn't work. I tried 'admin' / 'blank' or 'blank' / 'admin' combination. I tried to reset it but of course it would required my Login / Password.
My Login Methods is "Local Authentication". Please help! I'm out of idea.
Solved! Go to Solution.
The default credentials are admin / 1111. But if was changed, you will need a tech to reset it (for security reasons), because "Memory Clear" is part of Diagnostic Mode, accessible for service engineers.
I had this problem when 1111 didn't work. It was my solution:
"The initial default password can be 1111 or the serial number of the printer, which can be found on the serial number label on the back of the printer."