Sorry I do not have an email address for the PagePack group only the phone number.
Pagepack is a type of contract that includes supplies, if you have questions please call 1- 888-892-6483.
We have a WorkCentre 3325 who needed a firmware replacement due to security concerns. After that, when I turn it on, it has two modes: Pagepack and Postpone; it only prints 50 pages, and I have to clear the printer settings to get another 50 pages. When it was bought no one informed us about this four-digit secret code. So, where can we get it?