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CSHunt Member
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Workcentre 58xx Secure Print Display Name?

We've just  implemented some new 5875 and 5845 devices to replace our older 5600 models. Now, on some of the machines, when print jobs are sent, some Secure, some not, the Windows username rather than the Novell username (we leverage iPrint) is being sent to the Xerox. This causes confusion, as most users login with a standard Windows username.

 

Is this configured somewhere in the driver properties?

 

We are using Xerox Standard Accounting.

 

Thanks, in advance.

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11 Replies
CSHunt Member
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Re: Workcentre 58xx Secure Print Display Name?

Just to clarify, it's the "Job Owner" that I wish to modify - but I can't find the setting anywhere in the Printer Properties for the 58xx devices.

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Xerox Analyst RuiKZ6N6K-xrx
Xerox Analyst

Re: Workcentre 58xx Secure Print Display Name?

Hi CSHunt,
Please confirm that your Novell iPrint is set to send jobs via LPR. If this is the case, the xerox device grabs the job owner that cames with the LPR protocol and that is used to identify the jobs. The driver it self also places in the print job the job owner. This job owner is grabbed by the windows logged user. By default the job owner is got from the LPR and not from the driver. You have an option at the printer that allow you to overwrite the LPR owner info and start to use the driver owner info.
To change this you need to go to the web interface->properties->protocols->LPR and change the settings what you need.
Regards
Rui
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CSHunt Member
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Re: Workcentre 58xx Secure Print Display Name?

Thanks for your reply, Rui. It appears that ALL of our workstations are using RAW. I'm not even sure how to deploy the printers to use LPR. My own workstation is Windows 7, and I followed the Microsoft instructions for adding the extra networking components required - LPD Print Service and LPR Port Monitor. I then deleted the printers and reinstalled, and nowhere can I see an option to use LPR. Where is this set in the Printer Properties?

 

In any case, we still have the problem that all of the workstations are sending RAW, but some of them still show the Novell username as the Owner, while others are sending their Windows username - still others are sending the Workstation name (!).

 

Let me know what I can try next.

 

Thanks, again

 

Sean

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CSHunt Member
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Re: Workcentre 58xx Secure Print Display Name?

Update: I simply changed the port type from RAW to LPR. This had no effect on printing, even after installing UNIX print services. The Windows workstation still showed up as the Owner.

 

Is there a registry hack I can use as a bandaid? To set the Owner explicitly?

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CSHunt Member
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Re: Workcentre 58xx Secure Print Display Name?

To be honest, I can't even see where the Owner is set in LPR. LPR Queue Name? That's not correct. Manipulating that has no effect on the Owner showing up at the printer. There is nothing else to configure when setting the port to LPR from RAW.

 

Please advise.

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CSHunt Member
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Re: Workcentre 58xx Secure Print Display Name?

"the xerox device grabs the job owner that cames with the LPR protocol and that is used to identify the jobs"

Where is this set? What job owner is sent with the LPR protocol?

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Xerox Analyst RuiKZ6N6K-xrx
Xerox Analyst

Re: Workcentre 58xx Secure Print Display Name?

Hi,

You can not change the user that is sent via LPR. This protocol get the user name from the windows and send it to the printer together with the print file.

Before we can continue, please change this in the printer:

Screen Shot 2013-09-04 at 23.16.33.png

Install a port as LPR as you did before.

Go to this page and set the option "PDL banner page....". This setting will overwrite the jobname that is sent via LPR to the one  from the driver.

I don't know what will happen in your case, maybe will do nothing because the user variable is the same, so lets try it only in the pc where you created the LPR port.

Also please send me a print file. Open a PDF and before print, set to on the option "print to file". Instead sending to the printer, the Adobe Reader will save the file. Zip the file and send or post it here, so I can analyze.

Also please tell me what firmware version do you have on the WC58xx

Regards

Rui 

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CSHunt Member
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Re: Workcentre 58xx Secure Print Display Name?

Changing those settings had no effect. Does it make a difference that I'm sending RAW data format to the LPR port? I don't see any way to change this in the printer driver - there is no LPR choice anywhere outside of the port being sent to.

System Software Version 071.190.103.05401

The same problem exists on all five 5875/45 devices we now have. It wasn't happening on any of the 5600 devices we previously had - they all printed the Novell username all the time, without us apparently doing anything.

Not sure how to post the PDF Print file ...

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Xerox Analyst RuiKZ6N6K-xrx
Xerox Analyst

Re: Workcentre 58xx Secure Print Display Name?

Hi,

New firmware version sent to you as a private message.

 

When you write a post you will see below "attachments Browse" button. Zip the file and do the attachment.

 

Thanks

 

Rui

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