Re: XAS error on all copiers

CathyO-Xerox · ‎01-31-2023

Hello Ninskip,

I am unsure of this error so I do not know if you can fix it yourself.

Thanks,
CathyO-Xerox
Community Manager

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Ninskip · ‎01-31-2023

I have a ticket open, so I take it I cannot fix this on my own?

CathyO-Xerox · ‎01-30-2023

Hello Ninskip,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Ninskip · ‎01-28-2023

Hi we have an error at the copiers:
XAS Login Error - cannot logon to the server. The server does not trust the MFP’s Certificate. Please see administrator.

Any ideas what this means or how to get around it? The copiers and server were shut down for about 12 hours as part of a building power down. Thanks.