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CherylO-Xerox
Valued Advisor
Valued Advisor
‎12-02-2020 06:53 PM

Re: XDA Export Logging - Where are logs sent?

Hello Jamie B.

Thank you for using the Support Forum.Please take a look at the Xerox Device Agent User Guide starting at page 51.  You may also find more information on the support page for the Remote Services /XDA. 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Jamie_B
New Member
New Member
‎11-13-2020 12:30 PM

XDA Export Logging - Where are logs sent?

Product Name: Xerox Remote Services
Operating System: Windows Server 2016

Good Morning,

We are using XDA Lite Production to monitor all of our networked printers. I have Export Logging enabled, and have the Synchronize Settings set to sync every 6 hours. However, when I click the View Logs link, I am not sure where the data is being exported to. The exportlogs folder is empty and has not been modified since I set up XDA, and do not see anything obvious within the Data folder that the View Logs link brings me to. I will attach some screenshots below so you can see my settings, and where the View Logs link is directing me to. 

Any input on this is much appreciated.

xda1.PNGxda2.PNGxda3.PNG

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