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KBA1 New Member
New Member

XEROX WORKCENTRE 5790 Hardisk fail

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Well few days ago I bought Xerox Workcentre 5790 machine. But after 2nd day its Harddrive was crashed and machine sheeowing welcome screen, then green blank screen and again blue screen.


I purchase one used hard drive with same model machine and fix but after controller can only read till 75% and than give an error. With this hardddrive machine can make copies but not able to connect with computer (network). 


I  try to download firmware from xerox official web side and download firmware for Altboot instllation but .dml file could not able to upgrade my hard drive through USB flash drive. I applied same way as xerox guide through instruction page but unsuccessful.


Can we use Windows platform to download those file and make Altboot folder with out extension file name FORCED_UPGRADE? or we have to use Linex platform to download or creates those files and folder. Because those procedure is not working and I am bit confused and hopeless now.


My machine are now without on network before harddrive crash its was perfectly using as printer too.


I need .dlm files and right procedure if any one help me in this regards


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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: XEROX WORKCENTRE 5790 Hardisk fail

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You don't need to repeatedly post the same thing

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