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Alissom New Member
New Member

XSA Error Reports

Hello

I'm having trouble with error reports, should any users inserts an invalid XSA ID, which is generating a lot of paper spending.

Model Xerox Phaser 3635MFP.

I've searched in several places and got no success. Can someone help me?

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4 Replies
Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: XSA Error Reports

At the printer login as the admin and select Machine Status > Tools > User interface > Job Sheets > Error Sheets > Disabled > Save and then log back out.

 

Cannot be done via CWIS

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Joe.
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Alissom New Member
New Member

Re: XSA Error Reports

Thanks for the reply but I already tried this option and it did not solve the problem, it still continues printing error report of XSA ..

Would you have another option?

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: XSA Error Reports

Nope, that is the only option that affects the report you are referring to. I just tested it and it works on mine.

 

I'm running this firmware

 

 

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Joe.
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Alissom New Member
New Member

Re: XSA Error Reports

thank you.

Because it is my version is 20.105.01.007, I will see if anyone has any idea otherwise the way will update the version itself ...
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