XSA Error Reports

[Alissom]

thank you.

Because it is my version is 20.105.01.007, I will see if anyone has any idea otherwise the way will update the version itself ...

[Joe Arseneau]

Nope, that is the only option that affects the report you are referring to. I just tested it and it works on mine.

I'm running this firmware

[Alissom]

Thanks for the reply but I already tried this option and it did not solve the problem, it still continues printing error report of XSA ..

Would you have another option?

[Joe Arseneau]

At the printer login as the admin and select Machine Status > Tools > User interface > Job Sheets > Error Sheets > Disabled > Save and then log back out.

Cannot be done via CWIS

[Alissom]

Hello

I'm having trouble with error reports, should any users inserts an invalid XSA ID, which is generating a lot of paper spending.

Model Xerox Phaser 3635MFP.

I've searched in several places and got no success. Can someone help me?