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CathyO-Xerox
Community Manager
Community Manager
‎03-10-2023 12:07 PM

Re: XSA user accounts dissappear after reboot.

Hello Buser,

I searched our Support page and cannot find anything on this issue. At this point, I would recommend you contact the Support Centre for more assistance: 1-800-821-2797.

Thanks,
CathyO-Xerox
Community Manager

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Buser
Member
Member
‎03-08-2023 10:44 AM

XSA user accounts dissappear after reboot.

Product Name: VersaLink B7025/B7030/B7035
Operating System: Windows 10 x64

Hello Community,

I have an unusual behavior of Xerox standard accounting on Versalink B7125. After accounting activation we create a user account in copy. It works well during the session BUT dissaper after reboot. FW is up to date (59.21.31). Accounting remain acctive but user accounts dissaper.

 

Thanks for your assistance,

Serguei,

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