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Xerox 5330 issues

Product Name: Xerox 5330
Operating System: Windows 10 x64

Good Afternoon

Due to Microsoft patching our domain controllers i am tasked with enabling SSL on all 5330s in our organisation. problem being is i am unable to upload a security certificate as the option is greyed out.

5330.PNG

how do i enable this feature?

Thanks in advance

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Valued Advisor
Valued Advisor

Re: Xerox 5330 issues

FujiXerox does things a little odd.

Create the self signed and reboot, then you can upload your cert. They go by the assumption you will use the device cert to get one created.

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Joe Arseneau
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Re: Xerox 5330 issues

Hi thanks for getting back to me that didnt work, upload certificate is still greyed out

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Valued Advisor
Valued Advisor

Re: Xerox 5330 issues

I guess try another browser. I simply cannot replicate that.

Be sure you create a self signed cert, reboot, enable HTTPS, reboot and if the option isn't there you will have to try upgrading firmware, but what you are seeing is expected (greyed out) and there has never been a firmware that had a bug where it simply can't be enabled after the self signed is run.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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