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Xerox CentreWare Web Console Help

I ran a subnet discovery using SNMP to find all my printers and add to the CWW Console.  I discovered several printers I want removed from the console.  How can I remove them individually? 

 

I created several groups based and wish to assign discovered printers to specific groups? 

 

I reviewed these topics in the Admin Guide but can't determince how to perform these functions.  Thank you in advance for your help.

 

 

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Re: Xerox CentreWare Web Console Help

I need to clarify my first problem.  I don't see the Printer Action window that allows me to Install, Troubleshoot, Modify Traps, Delete Printers, etc.  I saw the window in a screen shot inside some Xerox documentation but I cannot get it to appear in my console.

 

Any suggestions?

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Re: Xerox CentreWare Web Console Help

I used Google Chrome, Firefox, IE 9 and IE 10 with the same result.  Also installed Java version 7 update 65, which was not a requirement, on the client and the host running CWW.  The Printer Actions window still does not appear.  Installing on a Window 7 workstation now to see if I get the same result. 

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Re: Xerox CentreWare Web Console Help

Hi MathewW,
Thank you for using the Xerox forum.

I would suggest that you consider contacting our specific product support experts at the following link:

Fast Track to the Expert

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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